I bet you’ve seen something like this before.
Don’t worry, I’m sure it’s just a dirty holder or maybe the sample got mounted a little funky.
Service call placed.
It’s a snapped counterweight cable and now what?
The stage gets dropped, the cable gets replaced, and the stage gets put back in and aligned.
But, what was the root cause?
Did your service representative give you a comprehensive report explaining the issue?
Turns out that there was a failed bearing on this stage that the cable rides on, but it was not necessary to remove the bearing to replace the cable. This could have led to an additional failure if it was not checked before re-installation.
Care and attention to detail distinguish us from other service organizations and your OEM.
Call 1-888-458-4035 or email us at service@superior-technical.com. Your success is our success!
